Start date: Immediately

The ideal candidate should possess the following profile:

 ·         Minimum three years’ experience as a Bar/Restaurant GM in a fine dining establishment

·         Proven leadership, successfully managing multiple teams in all positions

·         Financial/business acumen and marketing skills

·         Upholds the highest level of fine dining-level hospitality and customer service, with a desire to ensure that customers are happy with their all aspects of their experience

·         An extremely positive attitude - exudes positive energy

·         Outgoing and able to talk to anyone and everyone, approachable

·         A natural leader, multi-tasker and problem solver

·         Ability to quickly assist with and diffuse customer issues

·         Organized and goal oriented with a meticulous attention to detail

·         Exceptionally polite, well-spoken and articulate in both verbal and written communication

·         Bachelor’s degree, TABC permit, Food Manager

·         21+

Main responsibilities:

·         Oversee all parts of the guest experience, maintaining highest possible level of customer service at all points - greeting at entry, interaction throughout visit, tour experience, cocktail, entertainment, responding to/handling customer reviews or feedback

·         Hire, schedule and manage multiple teams, including all bar staff, tour staff, retail team and event staff

·         Hold regular staff meetings, one-on-ones, goal settings and reviews, as well as regularly reporting to management on staff issues, management requirements, status, hiring needs and suggestions for dismissals

·         Maintain relationships with and schedule partner vendors, including food trucks, music acts and other event-related service providers, keeping all necessary permitting and paperwork updated for vendors and authorities

·         Plan and execute new hire training (new staff) and ongoing staff development (existing staff)

·         Ensure that all merchandise is kept stocked, inventoried, clean and organized, including setup of all retail displays and management of retail gift shop

·         Oversee and carry out all parts of private or public events from start to finish, including but not limited to pre-event permitting and follow-ups, venue layout and map planning, staff scheduling and education/prep, venue and vendor setup, guest greeting, run-of-show, guest sendoff, break-down, clean up and close shop, post-even follow up, write-up and revenue tracking

·         Know and maintain facility (Front of House) layout, capacity, proper set-up, dress code, operational hours and price ranges 

·         Develop seasonal menus aligned to management guidelines

·         Oversee inventory of all tasting hall and merchandise inventory, place orders according to set par levels (will vary by season), track deliveries

·         Ensure compliance to departmental policies and applicable civic regulations regarding food & alcohol service, keeping all permitting, staff training/licenses and physically posted notices up to date

·         Establish departmental objectives, schedules, budgets, policies/procedures with management approval

·         Physical requirements: Must be able to endure various physical movements throughout the work areas, stay on your feet for hours at a time, reach up and down, remain stationary at times throughout work periods and lift up to 50 pounds.

What Witherspoon Distillery can offer you:

 ·         An opportunity to work in a fun and fast-growing team within the distilled spirits industry

·         Direct interaction with hundreds of guests per week

·         The chance to help build a brand one fan at a time

·         Fantastic career development potential, paid time off and available benefits

·         The chance to join a driven and enthusiastic craft spirit/cocktail environment with amazing team spirit

If you believe that you are a good fit for this position, please send your resume and cover letter to info@witherspoondistillery.com. Be sure to include “General Manager – Front of House –” in the email subject.